Monday 30 October 2017

PROCESS1_INITIALIZATION_FAILED

PROCESS1_INITIALIZATION_FAILED

Recently a customer's pc displaying this error. Well, you can't actually see the error message properly. Its because its a blue screen of death. And what it does is, it keeps restarting the pc and displaying the blue screen error message. I have to record the action and pause to see the error message. 

This type of error can be a severe one. It generally means either a hardware fault or a fault with Windows boot files. Fixing it can be as simple as checking the cables on your hard drive or as tiresome as performing a system restore.

If you have made hardware changes:

1. Check HDD or SSD cables are tight and secure.
2. Do the same for power cables just in case.
3. Check your BIOS has the correct settings for the boot drive. ATA/IDE for HDD and AHCI for SSD.
4. Remove any hardware recently added or update the drivers for that device.

If you made software changes:

1. Uninstall the software and retest. Check version and compatibility with the vendor if fault goes away.
(NOTE: How are you going to get into Windows when you computer keeps restarting, right?)
- Upon the computer restarts by itself, press on the keyboard F8 continuously until a list of options displayed. Look for Safe Mode and hit the enter key. If any chance, you are unable to get into Safe Mode, you will need to use a bootable Windows CD to help you do that.

This simple steps its just the surface tech work. Even if you have done all that, there are other possible problems like how does it happen? Could be a hardware failure, your harddisk is dying. Or the system files corrupted due to a virus or a software not compatible with Windows.

An easier way is just send the computer back to the vendor and have it solved. I'm here if you need my services. At least I know what I'm talking about. Right?

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