Thursday 22 August 2019

Network Printer Going OFFLINE

Recently some network printers especially seems to go offline automatically. Of course, this can be rectified just by doing a "troubleshoot" and the OS will just reset the print spooler and your printer will be back online again.

Here are some methods that can help your Network printer to come back online when it automatically goes offline. 

Method 1:
  1. Check to make sure the printer is turned on and connected to the same Wi-Fi network as your PC. Your printer's built-in menu should show which network it's connected to, or check your printer's manual for more info. 
  2. Verify that your printer is not in Use Printer Offline mode. Select Start  > Settings  > Devices > Printers & scanners. Then select your printer > Open queue. Under Printer, make sure Use Printer Offline is not selected.

 
Method 2:

  1. Unplug wait for 30 seconds to a minute and restart your printer. '
  2. Check cables or wireless connection
  3. Uninstall and reinstall your printer
  4. Install the latest driver for your printer
  5. Run the printing troubleshooter
  6. Clear and reset the print spooler by going to the taskbar, select services and restart the print spooler. 
Method 3:
  1. Untick your SNMP Status Enabled. 
  2. Go to your Printers and Devices under the Control Panel
  3. Select the printer that often goes OFFLINE
  4. Right Click and select Printer Properties
  5. Click on the Printer and select Configure Port
  6. Untick the box that says SNMP Status Enabled.