Showing posts with label microsoft outlook. Show all posts
Showing posts with label microsoft outlook. Show all posts

Wednesday, 27 December 2017

Microsoft Office Activation with Product Key

I recalling a post I made earlier, regarding Microsoft Office registration via email. It is true at some point, but unfortunately, it doesn't stop there. Somehow, email verification isn't working correctly. And at some point, Microsoft stills wants you to call and talk to the machine or a person to verify that you bought a licensed Microsoft product. 

This happened to me just yesterday. I remember registering the Microsoft Office on a new Dell desktop sometime in October 2017. The Microsoft Office comes in a small box without CD. Its instruction asks you to setup an email to link with the product key given inside the box. From the newly registered email, a Microsoft Office link is to be downloaded with the encrypted product key. Once installed, the email will act as a sign in account to verify and activate the licensed product. Which I did it.

Yesterday, I got called up by the customer, came over and surprised to find that the Microsoft Office product is showing Unverified License! I keyed in the email registered to the product key, it didn't work. No choice, I had to call Microsoft to get the Installation ID. Somehow, not all the customer service number works for me. This number is the only one I manage to get thru 1800-80-1432.

Anyway, after pressing some numbers and following the instructions, They placed me on hold for 7 minutes then the line got cut off. I had to redial and go thru the same process again. Lucky this time a customer service officer pick up the line. And manage to re-ACTIVATE the Microsoft Office product.

It appears that, even with email activation, a proper phone activation is still required now. Not as before when email activation was not implemented, only an online activation is required.

I guess its a safer way for Microsoft to keep track and protect its software usage from pirated? Nevertheless, I still prefer a simpler way of activation than to call. What are your thoughts?

Friday, 12 May 2017

Cannot start Microsoft Outlook. Cannot open the Outlook window.

Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. File access is denied. You do not have the permission required to access the file (C:\Users\Admin\Documents\Outlook Files\outlookdata.pst).
This happens from time to time. First is to check your C drive has sufficient free space. Sometimes we are so caught up with work that we do not realize that our main harddisk where the windows are is full. this is due to temporary files act as memory cache taken up the space or we kept downloading files or our music and pictures files that we have been collecting has piled up the free space. (Try moving to your D drive or external harddisk or burn them on CD/DVDs).
If the outlook still cannot open. Here's the tricky part. You will need to access the Windows system registry and fiddle a bit. I will provide you with the solution. However, if you do not have the confidence to perform the task, its better to consult your IT man or you can look me up to provide you the services.
Firstly, try this option 1:
1. Click on Start Run...
2. Type in: outlook.exe /resetnavpanel
If this doesn't work, try this option 2:
1. Click on Start Run...
2. regedit
3. System registry window opens.
4. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem
5. Make a backup the "Profiles" to your Documents folder.
6. Delete the "Profiles" key under the Windows Messaging (Subsystem) key
After this, start back up your Microsoft Outlook. It will prompt you to create a new profile name. Enter a name you desire and the it will as you to recreate a new email configuration. Add that in as well. And create it with a new outlook data.
Now, open your windows explorer and navigate to you Outlook Files folder. You will see a new pst file which you have created. And in addition your old pst file. Right click your old pst file and remove the Read Only option and Apply.
Go back to your Microsoft Outlook. Under the Account Settings, Select the Data Files tab. Add your existing old pst file. Set it to default if you wish to use back the old pst file. Restart your Microsoft Outlook.
Thats it.