I have emphasize before that its important to update your licensed Windows version. Its most important especially when the version of Windows is Windows 10. Since its launch, there have been various bugs like wireless not connecting, and some software not compatible and such. This particular problem that I'm about to share, actually comes from updating Windows 10.
Just 2 weeks ago, my customer that uses 24pin dot matrix printers to print carbon copies, suddenly can't print. I've checked and double triple check that the drivers are updated, printer cables connected, even disabling firewall to check.
Finally, after another customer have the similar issue, I went into a deeper more customized google phrase search. "Epson printer cannot print after windows 10". The first link pops up. I uninstall the windows update and miracle! The printer now prints as normal. Well, I do hope Microsoft will rectify the issue as soon as possible. Though not many have fallen to this trap yet, maybe not many uses dot matrix printer. But I'm so glad that whoever had the problem, he/she/they posted it on google and made it easy for me to find out.
The link below explains it all. But if you're unsure on how to remove or uninstall a windows update, to be safer than sorry, contact me and will provide services with minimal fee.
https://www.tachytelic.net/2017/11/
No comments:
Post a Comment
Note: only a member of this blog may post a comment.